Triage short-pick, damage, and substitution exceptions with full order and service-level context, and propose a resolution for a supervisor to confirm.
Pickers flag an exception every time a location doesn't match or a SKU is short, and a supervisor has to stop and manually decide what to do, dozens of times a shift.
short pick, damage, or location mismatch
Confirm the resolution
A picker flagged a short pick on order ORD-55291 — only 6 of 10 units of SKU BW-1029 were on the shelf — and the system proposes a partial ship with the remainder backordered, given the order's standard service level.
Try it — same review surface your operators use, with a representative decision. Nothing here is saved or sent anywhere.
Confirming the resolution, and any judgment call about damaged goods or a client relationship, stays with your supervisors.
See this workflow against your own queue.
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