Automatically assemble the proof of delivery and detention records needed to dispute a shipper's deduction, and draft the rebuttal for your team to send.
When a shipper short pays or deducts from an invoice, someone has to dig through email and paper files to rebuild proof of delivery and detention logs before you can even file a rebuttal.
Most disputed deductions get written off simply because nobody has time to build the case, not because the deduction was fair.
flags a short pay or chargeback against a submitted invoice
Decide whether to contest or write off
A shipper deducted $2,340 from invoice INV-88213 citing a late delivery, but the assembled proof-of-delivery and detention logs show the delay was caused by the shipper's own dock backing up.
Try it — same review surface your operators use, with a representative decision. Nothing here is saved or sent anywhere.
Deciding which disputed deductions are worth contesting, and negotiating with the shipper directly, stays with your billing team. The system only builds the case.
See this workflow against your own queue.
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