Run presumptive-eligibility screening automatically at registration, pre-fill the financial-assistance application from data already on file, and route only inconclusive cases to a counselor.
New state disclosure rules require screening every self-pay patient for financial assistance before billing, and financial counselors can't keep up with that volume by hand.
presumptive-eligibility check
Review inconclusive or appeal cases
A self-pay patient registering for an ED visit returned an inconclusive presumptive-eligibility result — income data on file is stale and household size can't be confirmed automatically — so the system pre-filled what it could and routed the case for an income interview.
Try it — same review surface your operators use, with a representative decision. Nothing here is saved or sent anywhere.
Household income interviews, walking a patient through the actual application, and the final financial-assistance-tier decision stay with your financial counselors.
See this workflow against your own queue.
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