Triage scrubber-flagged claim exceptions, fix payer-specific formatting issues automatically, and route only genuine disputes to a biller.
Most scrubber-flagged claims are repetitive payer-formatting issues, not real disputes, but they still get worked by hand every day.
Resolve genuine disputes
A scrubber-flagged claim for a routine outpatient visit was auto-fixed for a payer-specific modifier formatting issue, but a second flag on the same claim, a coordination-of-benefits conflict with a secondary payer, couldn't be resolved automatically.
Try it — same review surface your operators use, with a representative decision. Nothing here is saved or sent anywhere.
Coordination-of-benefits questions and bundling disputes that need real judgment stay with your billers.
See this workflow against your own queue.
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