Assemble payment history, facility terms, covenant status, and collateral evidence into a reviewable case, leaving restructuring, repossession, and charge-off decisions to authorized officers.
Collections officers spend most of their time assembling case files for delinquent accounts rather than actually negotiating with borrowers.
Payment history, covenant status, and collateral evidence live in separate systems that nothing pulls together automatically today.
payment history, facility terms, covenant status, collateral evidence, prior contact
Decide restructuring, repossession, or charge-off
A delinquent borrower's case has been assembled with payment history, covenant status, and collateral value. The credit officer needs to decide between restructuring, repossession, or charge-off.
Try it — same review surface your operators use, with a representative decision. Nothing here is saved or sent anywhere.
Negotiating covenant waivers, resolving collateral disputes, approving repossession or charge-off, and handling vulnerable-customer exceptions stay with your authorized credit officers.
See this workflow against your own queue.
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